Providing end-to-end solutions
and support
Digital Computer Associates'
primary focus is in the high availability mission critical environment
bringing complete end-to-end solutions to customers through a
combination of leading edge products, engineering support at all
stages of the sales cycle, and a broad range of services.
The DCA goal is to assist your company
improve enterprise-wide functionality and minimize Total Cost
of Ownership (TCO). Companies today are searching for ways
to reduce costs, improve performance in the IT environment and
decrease/eliminate down-time. All of which is revenue lost.
Over-time and maintenance expenses associated with engineers summoned
off-hours and on weekends are areas where companies can effectively
reduce and become more cost-effective. Accountability of
system personnel, response time to critical system events and
measurement of Service Level Agreements against service provider
performance are all areas of concern but few have the knowledge
and/or resources.
DCA provides the enterprise monitoring
and management solutions from needs analysis, solution design,
turnkey implementation, training and support. Primary markets
where DCA's services are of most benfit are Healthcare,
Financial, Power Companies and Manufacturing.
Typically these environments provide mission critical services,
deploy high availability applications, and/or run 24/7. These
industries in particular are areas where DCA can design solutions
to reduce overall costs through improving system up-time and reducing
meantime to repair. Console logging and audit trail capabilities
fulfill one of the requirements of of being HIPA compliant,
an area that most Healthcare companies are finding the need to
address. More and more industries are incorporating console
log and audit trail requirements as part of a standard plan for
Good Business Practices.
Power and Manufacturing need to monitor
systems on a 24/7 basis. DCA solutions are designed to make
monitoring more productive and more cost effective. Financial
institutions that require high availability for electronic stock
trading or financial data can measure the Return On Investment
(ROI) by how many minutes can be saved in the notification of
a system critical event and the resolution of the problem.
The DCA solution is designed to monitor
the enterprise environment 24/7. The result is a system
that has the capability to listen and log all information from
every system, device, or appliance. Real-time reporting
on all data defined as system critical events allows for quick
turnaround and the execution of the necessary steps for optimal
resolution. These steps could include paging an administrator,
e-mailing support engineers, calling the maintenance provider
and/or running a custom script that performs a specific system
task. Every action is logged, every acknowledgement is logged,
every step of the process is clearly defined and captured for
straight-forward report generation and complete accountability.
DCA provides complete accessibility by designing secure
methods to gain remote access, saving time and money by allowing
for problems to be addressed without the need to be in the data
center. By having the knowledge base at your fingertips
more complex challenges can be addressed by less technical personnel.
These are but a few examples of the time and money-saving methods
available with monitoring and management solutions implemented
by Digital Computer Associates..
Through an existing customer base
and personnel with backgrounds in Healthcare, Finance,
Power and Manufacturing, DCA understands the concerns
and compliance issues that these customers face and have helped
many companies with similar issues by designing an end to end
solution that meets and works through these challenges.
With the design and implementation
of a complete solution, customized for a company's specific concerns,
Digital Computer Associates provides a significant advantage in
the industry as a single source to aide in the protection of mission
critical applications by offering pre-sales consultation, needs
analysis, hardware sales, installation, training, and support.
Your
Success Is Our Success!
